Thinking Differently in the IT Industry!
Thinking Differently in the IT Industry!
Your one-stop shop for local computer repair service. We provide IT services for many types of issues as seen below. Check out our Rates and Services page for a detailed description with what we can provide for you.
We provide IT technical support for all types of issues including fixing hardware, installing software, configuring your email, or repairing your mobile and Internet connectivity problems.
Whether your desktop or laptop is running slowly or has recently crashed, our tech's can get you back on track.
If your computer won't power on or you need assistance with keeping your software programs up to date, we can keep your computer devices running smoothly. Our techs will diagnose the problem and recommend the necessary solutions with explanations that are in non-technical terms so you know exactly what needs to be repaired.
We provide technical support on all Windows/Mac/iOS/Android devices both on- site and remotely.
Malicious software or Malware can wreak havoc on your computer and can even cause data loss and make you vulnerable to fraudulent activity. If your computer has a virus or you are experiencing pop-ups on your computer that won't go away and you are worried about how to stay safe online, then we can help.
Our techs can remove any threats on your system as well as ensure that your computer remains protected to prevent another attack from happening in the future. We follow a layered security mindset where we don't rely on using just one security program to keep you safe online. This is where using a combination of multiple free industry leading programs can make the difference in mitigating your risks of getting infected.
In today’s world, it is critical that you understand the security of your technology must be a top priority. We offer solutions that make sure your computer and home network are protected and that you are educated on how to keep you and your family safe from online threats, prying eyes, or thieves.
If your computer is running slow and not performing at the level you expect, we can ensure your computer will run as fast and efficiently as possible.
We can provide hardware upgrades and a system tune-up to make your computer run like new and have it last for years without having to buy a new computer. We also perform preventative maintenance to avoid problems in the first place to maximize your system's reliability and stability.
We will help make your computer more dependable by removing harmful programs and updating the Operating System. Regardless of the issue you’re experiencing with your computer, we have the expertise to come up with a solution.
Have questions about what new IT equipment to buy or upgrade to? We have the advice you're looking for.
From setting up pre-built computers to building, configuring and installing custom systems, rest assured we can pick out the best parts for your budget and assemble the system to ensure that you get the exact computer you want.
Our specialists are constantly evaluating new equipment and hardware, so we know what will work for your needs. We can work with any budget provided, big or small.
Are your cables messy and tangled everywhere? Is your computer dusty and needing a good cleaning?
We provide professional cable management and thorough computer dusting so your computer and device cables are neat and orderly which will give your computer setup a clean and organized appearance to maximize your desk space. Best of all, we use Velcro strips so there is no damage done to the cables and the Velcro is re-usable in case you need to make adjustments later.
Need assistance with troubleshooting or setting up your new printer or Internet device? We can get your home or business network set up so that you can get back online.
While having a wireless network can connect your Internet devices, having an unsecured network can leave your devices vulnerable to security problems. Our techs will set up your wireless network and make sure its secure and reliable. We will also connect your printer and other network devices so that your devices can communicate with each other without experiencing connection losses.
Dealing with email issues can be a hassle so we have solutions. When you have email connection and inbox issues, we can assist with initial setup and configuration of your email account and can assist with account password management as well.
We cover all the main name brand cloud services like Google, Yahoo, Dropbox, Apple, Microsoft, and more.
With the convenience of relying upon several digital devices in your house or business comes the potential for multiple issues. We can help you maintain, sync, monitor or fix any issues that can come up with your phones, tablets, and other peripheral devices. Syncing of your personal data includes mail, calendar, contacts, documents, and photos across your family of devices for ease of access and a state of cohesion.
We also evaluate and recommend the right backup solution to put in place, with comprehensive, painless, and automatic backups to cloud servers or local storage drives with reliable, accurate, reporting metrics and statistics.
Our experts can help you with any computer subject from walking you through using the functions of Microsoft Office, to interacting with the Windows and Mac Operating Systems, to setting up and utilizing your email program. We can help to keep your important files maintained, organized and updated, and ensure your online privacy is protected.
We can also answer any questions you may have about using and maintaining your technology devices in order to make technology work for you!
All of our technicians are college educated and certified with many years of combined experience working in the IT industry assisting users with desktop, laptop, mobile, networking, and server related issues.
Our team has received multiple college degrees and has earned many industry leading certifications to separate us from the competition. We only use technicians who pass our rigorous background checks to give you piece of mind when working with our team members. Furthermore, we have the diligence, knowledge, and skill-set to analyze and fix nearly any IT problem that we encounter.
Our technicians have worked in both residential and large corporate environments supporting many types of systems and technology.
We have the experience and dedication to assist residential users in a simple home network or to scale up and support a companies business infrastructure and workstations in a corporate environment.
We always take a multitude of precautions before beginning any work. We track and document your IT configurations, allowing us to quickly remediate issues and to help you manage all your technology regardless of the make and model of your devices.
Our team takes a proactive approach to identify and fix IT issues before they affect you. This means that your technology issues will be diagnosed and solved quickly by a team of local IT support experts without any call-center runaround. Our support team is skilled not just at servicing your computer but also in providing amazing customer service.
We will always be honest and respectful to our clients and strive to make our clients feel as comfortable as possible when working with our team.
Unlike other big brand IT support companies out there that charge high prices and ridiculous fees, we offer our services at a very reasonable price which is why we charge a flat rate of $80.00 dollars an hour to suit your residential and business needs. We offer free estimates and don't charge diagnostic fees. We'll never require our customers to pay us in advance, and we will never charge customers at the conclusion of a job for a problem that we cannot fix.
Many of our top competitors use deceptive yearly subscription contracts that lock you in for a set period of time as a way of making their services appear cheaper than they really are. That is because, more established corporate companies have larger overhead and higher operating costs that they have to factor in when billing for their services. Our methodology has been to operate on the bare minimum required to keep our business running so we can afford to cut out extra business expenses to prioritize customer support as our main selling point.
We clearly communicate with our customers so they are aware of the price of a job up-front with open transparency. We get straight to the point, and we never incorporate any extra hidden or surprise costs into our jobs we take on. Plus, we only charge you for the job once it has been completed and ensure our clients are satisfied with the quality of work and that all systems are running properly before we accept payment.
We offer both on-site and remote IT Support.
We know how important it is to have local and responsible technicians you can count on so we give our customers a choice in providing them the support options that work best for their busy schedules.
We come to you if possible which allows our technicians to diagnose and repair issues in person so that we can provide our services in a timely manner.
If you need urgent or immediate computer assistance, we provide online computer support, where the user is aware of every step of the remote assistance process via a secure, private connection. Support sessions are encrypted where the customer has complete control of the session at all times regardless of the user's physical location.
Please note, not all issues can be fixed via remote support. Hardware issues and some malware infections require on-site support depending on the severity of the issue.
We know how vital technology is to our customers so we make every effort to respond to our customers' questions and support issues as soon as we can. We know your time is valuable, that is why we work around your schedule to help you get the service when you need it. Appointments are set for specific times, day or night, and we're open and available 7 days a week.
Our team of professionals are extremely patient and caring and will be able to give our customers the advice they need no matter how long the job might take.
We have a passion for technology with the expert knowledge, experience and communication skills needed to solve your tech troubles.
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Professional IT Support